0800 654 6982

Our Promise To You

Let the best personal injury solicitors in the country help you put things right.

No obligation, no legal jargon, no win, no fee claims advice.

Our Promise To You

As a business we’re fully committed to delivering the highest quality of service possible.

We apply this through a unique six point approach which forms the core principles of our promise to you. This is part of the “Aequitas Experience”.

It is our continual aim to deliver a uniquely rewarding service that you rate as excellent. We achieve this by employing staff with the right attitude, skills and demeanour, supporting you through high quality communications and technologies.

Our goal is to always respond urgently to your needs so that you can enjoy a hassle free and ‘uniquely rewarding experience’

FREE, No Obligation, Specialist Advice

We’ll talk to you about your accident, injuries and losses and give you our expert opinion on your individual case. No pressure to proceed.

No Win, No Fee

Absolutely no fees up front, and no fees even if your case is unsuccessful through no fault of your own.

Expert, Friendly & Approachable

No confusing legal jargon, just an expert in your corner focused on helping you to claim the compensation you are entitled to for your accident.

Compensation With Compassion

We know that every individual accident is unique, and that our clients are too. Our focus on client care sets us apart from the competition.

Call us now for FREE, friendly, no obligation advice on making your claim for personal injury compensation

Wondering how to get started with your compensation claim? Here are some easy options for getting free advice and starting your claim.

CALL US NOW, FREE OF CHARGE

0800 654 6982

Our 6 point customer service promise:

  • Do what we say we’ll do
  • Respond when customers need help
  • Keep customers informed
  • Ensure customers understand
  • Look from customer’s perspective
  • Exceed all service expectations

In order to continually achieve this we ensure that all team characteristics include:

  • Ambitious, skilled, proactive and reliable
  • Happy, friendly and approachable
  • Family, caring and close
  • Creative and adaptable
  • Open minded
  • Resilient and persevering

Our team code of conduct is always:

  • Respect
  • Trust
  • Integrity
  • Teamwork
  • Dedication

At 3 separate and distinct points in the claims process, we will send out a ‘client promise’ questionnaire asking you to rate our performance on these six points and invite you to submit any additional comments you feel necessary.

We encourage all our clients to contact us at any-time to discuss their case or provide feedback on the service we provide. In addition we welcome clients to publish reviews of our service on social media websites or review websites. Any clients wishing to provide a testimonial can do so by contact us directly on office@aequitaslegal.co.uk or 0161 524 3798